What buyers do here
View their orders, proofs, invoices, and receipts
Approve or request changes on artwork proofs
Accept / decline quotes and request new work
Pay open invoices when your Payment processor is ready
What it is not
Surface | Difference |
|---|---|
Staff app | Employees run the shop |
Marketplace | Other shops’ staff buy listings |
Billing “customer portal” | Manages your MadeLab subscription |
Guest token links | Pay / quote / proof / order-status without a password |
Staff passwords never open the portal — different accounts.
From the public marketing site header, buyers use Platform Login → Customer Login. After sign-in, that becomes Platform → Go to Portal.
Plan notes (plain language)
Feature | Typical plan |
|---|---|
Portal login itself | All plans (no separate “portal module”) |
Guest + portal production tracking | Pro+ |
Reliable custom domain for invite links | Custom |
Test with one trusted buyer account first — confirm invite email, activation, and a sample quote or proof before go-live.