What is a shop?
Each shop is its own workspace:
Its own name and slug
Its own plan (Free / Starter / Pro / Custom)
Its own customers, orders, users, settings, media, …
Staff only see this shop’s data
The person who signs up becomes the first admin.
PrintShop vs Portfolio (product modes)
In the setup wizard you choose at least one mode:
Mode | Used for |
|---|---|
PrintShop | Quotes, orders, floor, shipping, decoration, … |
Portfolio | Public company profile, portfolio, marketplace tools |
You can select both. Change later under Settings → Product modes.
Product mode = what you intend to operate (which menus/setup steps).
Plan = what you’re entitled to unlock (inventory, shipping labels, …).
Example: Free may include Portfolio/Marketplace in the catalog, but Inventory waits for Pro (or Custom).
Who creates a shop?
Path | Result |
|---|---|
Pricing → Sign up (or Google shop signup) | Creates the shop + admin — primary path |
Admin invites someone under Users | Adds staff — does not create a shop |
Customer portal signup | Buyer for an existing shop — not a SaaS shop |
Platform Tenants | List / suspend / assign plan — no Create button today |
After signup
State | Meaning |
|---|---|
Setup incomplete | Most of the dashboard sends you to the wizard |
Setup completed | Dashboard works normally |
In production, open Start shop setup from the welcome email. A shop suspended by platform cannot sign staff in.
What the wizard installs vs what you configure
Wizard installs defaults: field policies, workflow, ship/box types, decoration methods, inventory taxonomy (for later), and (by mode) company profile / sample portfolio. Sample data is on by default so you can explore.
You still configure after Dashboard: shop profile, timezone, tax/currency, payment processor, real teammates, carriers (if plan allows), then upgrade when you need Inventory, Reports, custom domain, …
Checklist: 04 — Configure after setup.
Finish Setup before inviting buyers. You can always refine shop settings later under Settings.