Two payment “sides”
Side | Where | Purpose |
|---|---|---|
Seller receive | Settings → Shop → Payments (Payment processor) | Collect order-invoice and marketplace sales (same readiness) |
Buyer pay | Profile → Payment methods + checkout | Cards / methods used when purchasing listings |
Do not confuse this with /billing (SaaS plan fees to the platform).
Seller: make Payments ready
Open Settings → Shop → Payments.
Choose the configured provider for your environment (mock for local demos; Stripe Connect Express is common in production).
Complete onboarding / Connect flow when prompted (return often lands on the payments tab with a Connect return query).
Confirm the products page no longer blocks selling for “payments not ready.”
Payouts land on the seller’s connected payment account (for example Stripe Connect). There is no separate marketplace wallet screen in the shop UI.
Buyer: prepare to pay
Open profile payment methods.
Add a method supported by checkout for that listing’s seller rail.
Complete checkout; handle provider redirects until
/marketplace/checkout/complete.
Receipts
Route: /marketplace/receipts
Scope | Meaning |
|---|---|
Purchases | Listings you (your shop) bought |
Sales | Listings your company sold |
Print/PDF helper: /marketplace/receipts/print when available from the receipts UI.
Use receipts for bookkeeping between shops; they are separate from PrintShop order invoices and SaaS billing invoices.
Notifications
Expect in-app and email events when a marketplace purchase pays or fails (seller and buyer). Notification preferences follow the shop/user notification settings categories for marketplace.
Ops tips
Ready payments before publishing high-traffic Active listings.
After a sale, update fulfillment offline or via Messages—listing status Sold marks commerce complete in-app.
Archive outdated Drafts so Products stays clean.
For support: note listing id, purchase/receipt id, and whether the failure was eligibility, payment provider, or already sold.
Listing photos and clear sizes reduce disputes — update stock as soon as a sale clears.