Why can’t I upload?
You need permission to upload media, and the file must match Settings → Upload & Media (size + type). Admins change those rules.
Why can’t I delete someone else’s file?
Only the owner or admin/manager can change visibility/delete.
Where are folders?
Not implemented — flat library with search and pagination.
Upload works on orders but I don’t see the file in Medias
Some attaches should create Media records; if a specific path skips the library, treat that as an edge case and prefer library upload for shared assets. Check filters/search and pagination.
R2 option is disabled or fails
Platform must configure cloud credentials; shops only pick Local vs R2 when available. Contact platform ops if R2 is required.
Are we over storage?
Check /system/usage. Delete unused media or upgrade plan. Library upload always still respects per-file size limits.
Portfolio photos?
Member/company images may not always list the same usage kinds as order designs. Manage them from Portfolio UIs; use Medias for shared shop assets.
Back to README.
Prefer one library folder per job or customer so reprints don’t hunt through unsorted uploads.